About

Yvonne Kriss is the founder and guiding force behind Acclaim Professional Management Services, LLC (APMS), an association management firm she established in 1999 with a commitment to exceptional customer service and a truly member-centered philosophy. Her passion for building strong communities and fostering meaningful collaboration has shaped a career dedicated to helping associations grow, adapt, and thrive.

Under Yvonne’s leadership, APMS has earned a reputation for excellence. The firm delivers thoughtful, customer-centric solutions and upholds the highest standards of integrity. Organizations across sectors rely on APMS for its strategic approach, reliable partnership, and unwavering dedication to member needs.

Yvonne is a respected leader in the field and is known for her ability to create genuine connections and cultivate environments where associations and their members can succeed. Her work continues to inspire others and exemplifies the impact of a relationship-driven management model.

Yvonne has also built many lifelong friendships with her clients and considers each one an integral part of the APMS family.

Nicole Economou is an associate of Acclaim Professional Management Services, LLC (APMS). She joined the team in 2022 to help expand our growing company. Nicole always had a passion for communication and creativity, which led her to pursue a degree in marketing from Millikin University in 2015. Since joining our team, Nicole has broadened her skills in website management and accounting. Her excellent communication skills have led her to create lasting relationships with our clients. She works closely with them creating website content and newsletters, running social media accounts, providing customer support, and managing financial accounts. She is currently training to gain certification to become a QuickBooks Online Pro Advisor. Nicole remains committed to staying on top of the latest trends and technologies, and to providing her clients with the best possible service and support.

Cailee Olsson is an associate at Acclaim Professional Management Services, LLC (APMS). Since joining the team in 2023, she’s become known for her creativity and eye for design, often taking the lead on graphics and custom page projects. With a solid grasp of HTML and CSS, she enjoys finding practical ways to make ideas look good and work smoothly.

Before her time at APMS, Cailee spent several years in the restaurant and hospitality industry, where she learned the value of adaptability, clear communication, and keeping things running even when it’s busy. She brings that same steady, people-focused approach to her work today.

When she’s not designing or tackling new projects, Cailee can usually be found hanging out with her cats, Xiumin and Luhan—who, depending on the day, are either her coworkers or her biggest distractions.